WeasyCode - Multipurpose Creative NextJs Template

Creative

Support

Find out how to get help, what is covered by product support, and the best ways to resolve common issues.

1. Getting Support

If you encounter any issues or have questions about this product, our support team is here to help. Support is provided through official channels and is limited to the scope described below.

We recommend reviewing this documentation first, as many common questions are already answered here.

2. What’s Included in Support

Standard support covers the following services:

  1. Answers to questions about the product’s features
  2. Technical assistance for bugs or unexpected behavior
  3. Guidance on using bundled third-party libraries or assets
  4. Clarification of documentation or configuration steps

3. What’s Not Included

Support does not cover:

  1. Custom feature development or modifications
  2. Installation or deployment services
  3. Integration with external systems or custom backends
  4. General programming or framework training

4. Accessing the Support Portal

After purchasing, you can submit support requests through our official support portal. This ensures your issue is tracked and handled efficiently.

Always use the email associated with your purchase when submitting requests.

5. Creating a Support Ticket

To get help quickly, please include as much detail as possible in your support ticket:

  1. A clear description of the problem
  2. Steps to reproduce the issue
  3. Relevant screenshots or screen recordings
  4. Error messages or console output (if applicable)

6. Community & Discussion Channels

Some questions may already have answers from other users. We encourage checking community channels before opening a ticket.

You can also share ideas, ask general questions, and discuss best practices with other users.

7. Framework-Specific Questions

For issues related to the underlying framework or tooling, we recommend using official repositories and issue trackers.

  1. Questions about specific components or APIs
  2. Framework-level bugs or limitations
  3. Unexpected behavior outside of template logic

8. Third-Party Packages

This product includes or relies on third-party packages. For issues not directly related to the template, please refer to the official repositories of those packages.

This ensures you receive accurate and up-to-date support directly from the package maintainers.